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Privacy Policy

D-trader Ltd. (hereinafter referred to as "we") establishes this Privacy Policy (hereinafter referred to as the "Policy") regarding the handling of user's personal information in the chatbot system "AIdChat" (hereinafter referred to as the "Service") provided on this website.

Article 1 (Personal Information)

"Personal information" refers to information about an individual, as defined by the Personal Information Protection Law, which includes information that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions.

Article 2 (Collection of Personal Information)

We may collect personal information such as name, date of birth, address, telephone number, email address, credit card number, etc., when users register for use. We may also collect transaction records and payment-related information, including user's personal information, from our partners (including information providers, advertisers, ad servers, etc.) in transactions with users and partners.

Article 3 (Purposes of Collecting and Using Personal Information)

The purposes for which we collect and use personal information are as follows:
- For the provision and operation of the Service
- To respond to inquiries from users (including identity verification)
- To send emails regarding new features, updates, campaigns, and other services provided by us to users using the service
- For necessary communications such as maintenance, important notices, etc.
- To identify users who violate the terms of use or attempt to use the service for fraudulent or improper purposes and to refuse their use
- To allow users to view, modify, delete their registration information, and view their usage status
- To charge users for service usage
- For purposes related to the above usage purposes

Article 4 (Changes in Purpose of Use)

We may change the purpose of use of personal information only if it is reasonably deemed to be related to the purpose before the change. In the event of a change, we will notify users of the revised purpose through our designated method and publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)

1. We will not provide personal information to third parties without the consent of the user, except in the following cases, unless permitted by the Personal Information Protection Law or other laws:
(1) When necessary to protect a person's life, body, or property, and obtaining consent from the individual is difficult
(2) When it is particularly necessary for the improvement of public health or the healthy upbringing of children, and obtaining consent from the individual is difficult
(3) When cooperation is necessary for a national agency, local public entity, or a person entrusted by them to perform duties prescribed by law, and obtaining consent from the individual may hinder the performance of such duties
(4) When the following items are notified or announced in advance, and we have notified the Personal Information Protection Commission:
- Inclusion of providing to third parties in the purpose of use
- Items of data provided to third parties
- Means or methods of providing to third parties
- Procedures for stopping the provision of personal information to third parties at the request of the individual
- Methods for accepting requests from the individual

2. Notwithstanding the preceding paragraph, the following cases shall not be considered as providing information to third parties:
(1) When handling all or part of personal information within the necessary scope for achieving the purpose of use by us
(2) When personal information is provided due to business succession or other reasons
(3) When personal information is jointly used with specific individuals, and the details of the jointly used personal information, the range of individuals who jointly use it, the purpose of use by the users, and the name or title of the person responsible for managing the personal information are notified to the individual in advance or made easily accessible to the individual

Article 6 (Disclosure of Personal Information)

1. When we are requested by the individual to disclose personal information, we will promptly disclose it to the individual. However, if disclosing it falls under any of the following cases, we may not disclose all or part of it, and if a decision is made not to disclose, we will promptly notify the individual. A fee of 1,000 yen per case will be charged for the disclosure of personal information.
- When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
- When there is a risk of significantly hindering the proper implementation of our business
- When it would violate other laws

2. Notwithstanding the preceding paragraph, we will generally not disclose information other than personal information such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

1. Users can request us to correct, add, or delete (hereinafter referred to as "correction, etc.") their personal information if it is found to be incorrect through the procedure established by us.

2. If we determine that it is necessary to respond to a user's request for correction, etc., we will promptly carry out the correction, etc., of the personal information.

3. When we have made corrections, etc., based on the preceding paragraph or have decided not to make corrections, etc., we will promptly notify the user.

Article 8 (Suspension of Use of Personal Information, etc.)

1. If we are requested to suspend or delete the use of personal information (hereinafter referred to as "suspension of use, etc.") on the grounds that it is being handled beyond the scope of the intended use or has been obtained by fraudulent means, we will promptly conduct the necessary investigation.

2. Based on the results of the investigation in the preceding paragraph, if we determine that it is necessary to respond to the request, we will promptly suspend the use of the personal information, etc.

3. When we have suspended the use of personal information based on the preceding paragraph or have decided not to suspend the use, we will promptly notify the user.

4. Notwithstanding the preceding two paragraphs, if suspending the use involves significant costs or if it is difficult to suspend the use for other reasons and alternative measures are necessary to protect the rights and interests of the user, we will take such alternative measures.

Article 9 (Changes to the Privacy Policy)

1. The content of this Policy may be changed without prior notice to the user, except for matters specified separately in laws or this Policy.

2. Unless otherwise specified by us, the revised Privacy Policy will take effect from the time it is posted on this website.

Article 10 (Inquiries)

For inquiries regarding this Policy, please use the contact form on this website.

End

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